Gizlilik politikası

NAXOR WEAR operates this online store and website, including all related information, content, features, tools, products, and services offered through naxorwear.com (the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, place an order, or otherwise communicate with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact information, including your name, billing address, shipping address, phone number, and email address.

Payment and transaction information, including payment method, payment confirmation, transaction details, and information required to process your payment.

Order information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel.

Communications you send to us, including customer service inquiries and other messages.

Device information, including your browser type, device type, IP address, network information, and other technical identifiers.

Usage information, including how you interact with and navigate our website and Services.

HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information from the following sources:

Directly from you when you place an order, contact us, or otherwise provide information to us.

Automatically when you use our website, including through cookies and similar technologies.

From service providers that help us operate our business, process payments, fulfill orders, provide analytics, or deliver other services.

From business partners and other third parties where permitted by applicable law.

HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

PROVIDING AND IMPROVING OUR SERVICES

We use your information to:

Process payments and orders.

Fulfill and ship purchases.

Manage returns, refunds, and exchanges.

Remember your preferences and wishlist items.

Provide customer support.

Send order notifications.

Improve our website, products, and customer experience.

Recommend products that may be relevant to you.

MARKETING AND ADVERTISING

Where permitted by law, we may use your personal information to send promotional communications by email or other available channels.

We may also use information about your activity on our website to provide more relevant advertising and marketing.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.

SECURITY AND FRAUD PREVENTION

We may use personal information to:

Verify transactions.

Detect and prevent fraudulent, illegal, malicious, or unauthorized activity.

Protect our website, customers, and business.

Maintain a secure shopping and payment environment.

COMMUNICATION

We may use your contact information to respond to customer service requests, provide information about your orders, and maintain our relationship with you.

LEGAL OBLIGATIONS

We may use or disclose personal information where necessary to comply with applicable laws, legal obligations, court orders, government requests, or to protect and enforce our legal rights.

HOW WE SHARE PERSONAL INFORMATION

We may share personal information with third parties where necessary to operate our business and provide our Services.

This may include:

Shopify.

Payment processors.

Shipping and fulfillment providers.

IT and cloud service providers.

Analytics providers.

Customer support providers.

Marketing and advertising partners.

Professional advisers and authorities where legally required.

We may also disclose information in connection with a business transaction, such as a merger, acquisition, restructuring, or sale of business assets.

COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies and similar technologies to:

Operate and secure our website.

Remember your preferences.

Maintain your shopping cart.

Understand how visitors use our website.

Improve website performance.

Measure advertising effectiveness.

Provide personalized content or advertising where permitted.

Depending on your browser and location, you may be able to manage or disable certain cookies through your browser settings or the privacy controls available on our website.

Disabling some cookies may affect the functionality of certain parts of the website.

THIRD-PARTY WEBSITES AND LINKS

Our Services may contain links to third-party websites, applications, or platforms.

We are not responsible for the privacy, security, accuracy, or practices of websites or services that we do not own or control.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

CHILDREN'S PRIVACY

Our Services are not intended for children, and we do not knowingly collect personal information from individuals who are under the applicable age of majority without appropriate authorization.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

SECURITY

We take reasonable administrative, technical, and organizational measures to protect personal information.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

You should avoid sending sensitive or confidential information through unsecured communication channels.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for purposes including:

Providing our Services.

Processing and maintaining orders and transactions.

Complying with legal and tax obligations.

Resolving disputes.

Preventing fraud.

Enforcing our agreements and policies.

The specific retention period may vary depending on the nature of the information and applicable legal requirements.

YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include:

The right to request access to your personal information.

The right to request correction of inaccurate information.

The right to request deletion of your personal information.

The right to receive a copy of certain personal information.

The right to object to or restrict certain processing activities.

The right to opt out of certain marketing communications or targeted advertising where applicable.

Some rights may be subject to legal limitations or exceptions.

To exercise your privacy rights, please contact us at support@naxorwear.com.

We may need to verify your identity before processing certain requests.

We will not discriminate against you for exercising your privacy rights.

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred, stored, or processed in countries other than the country where you live.

Where required by applicable law, appropriate safeguards may be used to protect personal information transferred internationally.

For transfers involving the European Economic Area or the United Kingdom, appropriate legal transfer mechanisms may be used where required.

COMPLAINTS

If you have concerns or complaints about how we handle your personal information, please contact us at support@naxorwear.com.

Depending on where you live, you may also have the right to submit a complaint to your local data protection authority.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, legal obligations, or operational requirements.

When we update this Privacy Policy, the revised version will be published on our website.

CONTACT

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, you can contact us at:

Email: support@naxorwear.com